Privacy Policy

1. Introduction

Welcome to Morocco Cooking Experiences ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a cooking class or experience with us, or communicate with our team.

By accessing our website or booking our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Data"). This includes:

• Contact Information: Your name, email address (e.g., lilyvernesrealtor@gmail.com), and phone number (including WhatsApp contact details like +212 638-472445).
• Booking Details: Experience date, number of participants, dietary preferences or restrictions, and special requests.
• Payment Data: Payment details required to process your booking securely through our payment gateway providers. We do not store full credit card details on our servers.
• Technical Data: IP address, browser type, device information, operating system, and browsing behavior on our website.

3. How We Use Your Information

We use the collected information for the following business purposes:

• To process, confirm, and manage your cooking experience bookings.
• To communicate with you regarding booking updates, directions, or inquiries via email or WhatsApp.
• To accommodate your dietary requirements and ensure a safe experience.
• To improve our website performance, customer service, and culinary offerings.
• To comply with legal obligations and prevent fraudulent transactions.

4. Communication via WhatsApp and Email

When you contact us or book an experience, we may reach out to you via WhatsApp at +212 638-472445 or via email at lilyvernesrealtor@gmail.com to provide location instructions, meeting point reminders, or customer support. You can opt out of non-essential communications at any time by notifying us directly.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following necessary circumstances:

• Service Providers: Trusted third-party partners who assist us in operating our website, processing payments, or hosting experiences (subject to confidentiality agreements).
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities in Morocco or internationally.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you have rights regarding your personal information, including:

• The right to access, update, or request deletion of your personal data.
• The right to correct inaccurate or incomplete information.
• The right to withdraw consent for marketing or direct communication.

To exercise any of these rights, please contact us at lilyvernesrealtor@gmail.com.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us: